Remote CSR Program

Step 1: Confirm Eligibility

Applicants must:

• Be 18 years or older

• Live in the U.S.

• Have a quiet home workspace

• Own a computer (desktop or laptop), wired internet, and a USB headset

• Be willing to work as an independent contractor (1099)

Step 2: Complete the Remote CSR Application

Submit your 1099 Contractor Agreement and provide basic contact info and availability.

Submit your Remote CSR Application: Once submitted and processed you will be contacted by a member of our team to move to the next steps in the application process.

**Once your assessment and application is received and processed you will be invited to the technical session to setup your home office and computer systems for training class.

Step 3: Attend a Contractor Coaching/ Enrollment Call/ Technical Session

Learn how the Remote CSR Program works

• Understand the difference between W-2 vs 1099 work

• Review expectations, timelines, and earning structure

• Be prepared to ask any questions you have be training class

Step 4: Program Enrollment

• Enroll in the Remote CSR 1099 Program

• Receive access to onboarding instructions and resources

• Sign program and independent contractor agreements

Step 5: Complete Required Setup

This may include:

• Background check (if required by the client platform)

• Technical readiness check

• Creating accounts with approved virtual call center platforms

• Selecting available client programs

Step 6: Training & Certification

• Complete required client or platform training

• Pass certification or assessments (if applicable)

• Choose schedule blocks or availability

• Training requirements vary by client.

Step 7: Start Working Remotely

• Begin taking calls or handling customer interactions

• Get paid as a 1099 contractor based on hours, talk time, or production

• Continue accessing program support and updates