REMOTE CSR UNIVERSITY
Remote CSR Tech Setup – Portal Creation
Write your text here...Required Course – Must Be Completed Before Scheduling
COURSE OVERVIEW (Intro Text)
Welcome to Remote CSR University.
This course walks you step by step through the required tech setup and portal creation needed to move forward as a Remote CSR contractor.
Important
This course replaces live setup calls
All steps must be completed independently
Do not skip steps
If setup is not completed correctly, activation will be delayed
Once finished, you will reply “Setup Complete” as instructed.
MODULE 1: TECH READINESS (REQUIRED)
Lesson 1: Tech Requirements Checklist
Format: PDF or page
Include exactly this content:
Computer
Desktop or laptop (Windows or Mac)
No Chromebooks, tablets, or phones
Internet
Minimum: 25 Mbps download / 5 Mbps upload
Wired connection strongly recommended
Headset
USB headset with microphone
Noise-canceling preferred
Workspace
Quiet, private area
No background noise or interruptions
Do Not Proceed If:
You plan to work from a phone
You do not meet internet or equipment requirements
Lesson 2: Internet Speed Test
Format: Link + instruction text
Run an internet speed test using the approved link.
Confirm your results meet the minimum requirements before proceeding.